DISTANCE SALES AGREEMENT

The subject of this agreement is the accommodation service to be provided by the "HOTEL" to the "CUSTOMER" in return for the service fee to be received from the "CUSTOMER", based on the acceptance of the reservation request submitted by the "CUSTOMER", who is a party to this agreement. This agreement is concluded between the parties under the following conditions:

Accommodation Service Conditions:
1.1. The Customer agrees and undertakes to present their identity information and documents to the Hotel Management and to sign the information text provided to them by the Hotel Management upon entry to the Hotel.
Upon entry to the Hotel, the Customer's purchased service information and identity will be checked by the Hotel Authorities, and the Customer unconditionally accepts and undertakes with this agreement that all legal and criminal responsibility arising from the Customer providing false and/or inaccurate information to the Hotel Management will belong to the Customer.
1.2. The customer acknowledges and agrees that they have read and approved the content of the pre-information form provided by the Hotel regarding the service they purchased. This service agreement enters into force and becomes legally binding between the parties after the customer and the persons staying with them send a written statement to the Hotel Management via email, message, etc., confirming their acceptance of the pre-information form. This is accepted by both parties.

1.3. The customer acknowledges and agrees that they also accept these accommodation service terms and conditions on behalf of other persons staying with them, and that they have obtained approval and consent from these persons to share their personal data with the Hotel Management. The customer accepts full responsibility for sharing the personal data of persons staying with them with the Hotel Management. The customer is obligated to provide accurate information such as name, surname, and National Identity Number, which are mandatory for accommodation services. The customer is also obligated to inform other persons staying with them about the scope of the pre-information provided, otherwise they will be held liable under the relevant legal regulations.

1.4. The customer acknowledges that they are solely responsible for all aspects of their luggage and its contents; The customer acknowledges and agrees that they are responsible for monitoring and controlling all their belongings, and that the Hotel and its employees bear no legal and/or criminal responsibility for any lost, stolen, or damaged belongings, including valuables. Therefore, the customer agrees not to make any claims against the Hotel Management or Hotel employees.

1.5. The customer acknowledges and agrees to comply with the laws and customs applicable to the Hotel where they are staying.
The customer acknowledges, declares, and undertakes that they are obligated not to endanger the life and property/integrity of other customers staying at the Hotel, Hotel employees, and other third parties within the Hotel; and that they will be legally responsible for all material and moral damages that may arise from endangering the life and property/integrity of third parties.
If the Hotel detects any unlawful actions by the customer, the Hotel will not provide the service under this agreement for justifiable reasons, and in such cases, no refund will be issued to the customer by the Hotel management. This is unconditionally accepted by the customer. The Customer agrees and undertakes to immediately compensate the Hotel, upon the Hotel's first request, for any and all material and non-material damages caused within the Hotel premises, without the need for any warning or notification.

1.6. The Customer accepts, declares, and undertakes that they will personally pay for all extra food and beverages, personal expenses, and all goods and services outside the scope of the accommodation service purchased with this agreement.

1.7. The Hotel accepts that the Customer's declaration is accurate in reservations where age action is applied.
The Hotel will verify the Customer's declaration with official documents during check-in. If the Hotel detects a discrepancy between the Customer's declaration and the document, the Customer unconditionally accepts and undertakes to pay the Hotel all resulting price differences.

1.8. The customer agrees and undertakes that, regardless of the time of arrival at the hotel, they will check into the facility no earlier than 15:00 on the day of arrival, and regardless of the time of departure from the hotel, they will check out no later than 12:00.

2. Contract Fee and Payments

2.1. The service fee to be provided by the hotel to the Customer is 10%, plus 5% VAT for accommodation.

2.2. If the Customer chooses to pay through the online reservation and payment system, they acknowledge and agree that they will enter their own credit card information into the payment system during the payment process, and that the responsibility for any payment made with someone else's card information rests solely with the Customer, and that the Hotel will not refund any service fee under any circumstances.
The Customer will present the credit card used for payment or a photocopy of the front of the credit card to the hotel staff upon check-in.
The Customer accepts that the Hotel will not be held responsible in any way for any damages incurred by the Customer if their information and documents are learned by third parties due to an error on the Customer's part during online payment.
2.3. The reservation made by the Customer will be finalized upon payment of the full contract fee. 2.4. If the Customer fails to pay the contract price at the time of booking, the Hotel reserves the right to cancel the reservation, and this is accepted by the Customer.
2.4. If, after the performance of the service, the bank claims that the credit card used by the Customer to pay for the accommodation was used unfairly and illegally by unauthorized persons due to no fault of the Hotel, and the bank refuses to pay or refunds the service fee to the Hotel, the Customer accepts and undertakes that they are responsible for the disputed service fee and all damages, together with legal interest accruing from the reservation date.

3. Other Provisions

3.1. Since the contact information such as address, telephone, and e-mail shared by the Customer during the reservation and purchase process will be used for notifications, it is essential that the contact information provided is accurate and complete; in case of notification contrary to the stated condition by the Customer, all responsibility for the damages incurred by the Hotel shall belong to the Customer.
3.2. In the resolution of disputes arising between the parties, the provisions of the laws in force and the jurisdiction rules of the applicable country's law shall apply. 3.3. Unless address changes belonging to the parties are notified in writing, any notifications sent to the addresses in this agreement shall be deemed valid.

4. Personal Data Protection Law Provisions
All personal data transmitted from the Customer to the Hotel during the performance of this agreement may be shared by the Hotel with its affiliated group companies, business partners, suppliers, shareholders, judicial and administrative authorities, and authorized private legal entities. This is accepted in advance by the Customer.

Separately from this agreement, the Customer can access the Hotel's information text regarding the processing, sharing, and transfer of personal data on the website www.safranboludakievimiz.com.

5. CONFIDENTIALITY
Unless otherwise stated, the Parties shall keep confidential all written or oral information ("Confidential Information") transmitted by either Party to the other Party before the signing of this Agreement and throughout its validity period, and shall not transfer it to third parties or institutions. Except in cases where judicial or administrative authorities request the Confidential Information within the framework of the law, and without any breach of this Agreement, the portions of the Confidential Information that become public domain may only be used for the purpose of performing the service subject to this Agreement and shall not be used in any other way. If the Confidential Information is disclosed without the consent of the Party owning the Confidential Information, the disclosing Party shall be liable to compensate the Party whose Confidential Information has been disclosed for any damages incurred as a result. This undertaking of the Parties shall remain valid indefinitely, even if this Agreement is terminated for any reason. The Parties accept, declare, and undertake this Agreement.